Danish Customer Service Travels - Work at Home

Concentrix is expanding and crossing the border to Denmark. A new opportunity for you to be apart of a great team directly from your home in Denmark. Concentrix is now hiring Customer Service Agents for our client in the Travel Business. We welcome agents that shows a high responsibility and social skills to both listen and help private customers regarding their travel plans. Join our team of Customer Service Agents today! 

 
About us: 
Concentrix is a global leading company with over 240,000 employees working in 40+ countries all around the world. Our customers and clients are well-known brands globally and our success is thanks to our people who interact with our customers every year. We invest in positive and motivating people in our team who are keen to learn from our business, to develop their career and advance within the company. 
 
Duties: As an agent at Concentrix, you will... 
...receive incoming calls over the phone and guide customers to best solve their various problems and answer their questions.
...work irregular working hours (even evenings and weekends). The position is 100% and we offer fixed salary.
...be frequently asked questions may include booking of flights and hotels, changes in booking or questions about the hotel or the trip.
...give the customer the best service, the work will be fun and evolving for you while the customer puts on the handset with a smile on his lips!


Personal characteristics:
 
Language: English and Danish Fluent/Native
Service-minded
Want to develop and are able to receive constructive criticism
Good ability to co-operate and take own initiatives
Committed and responsible person
You are good at time management and can work towards set goals.
Great communication skills


We offer you:
 
Paid training, no prior knowledge required
Full time, working hours: 37-40 Hours per week between 8-20 Mon-Sun
Good development opportunities
Continuous support and coaching
We are covered by collective agreements
Working hours: 40 Hours per week between 8-20 Mon-Sun



 
 

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